Privacy Policy

Last updated: 22 October 2026

This policy explains what information Thru collects, why we collect it, who we share it with and the choices you have. We've written it in plain English so it's easy to read.

Who we are

Thru is operated by GETTHRU TECHNOLOGIES LIMITED (RC 9955935), Abuja, Nigeria. In this policy, "Thru", "we" and "us" mean GETTHRU TECHNOLOGIES LIMITED.

If you have any questions about this policy or your data, email us at hello@getthruapp.com.

What we collect

When you use Thru we collect:

Account information: your name, username, email address and, if you choose to add one, your phone number.
Profile information: your profile photo and bio.
Things you post: reviews, ratings, photos and videos, comments and Bites.
Activity: likes, follows, reactions and the restaurants you save or view.
Bookings: the bookings you make or manage, and the messages you send about a booking.
Reports: reports you make about posts, people or places, and reports others make about you.
Approximate location: we use it only to pick your city. Your exact location is never stored.
Device token: an identifier for your device, so we can send you the notifications you've allowed.
Usage and crash data: basic information about how the app is used and when it crashes, so we can fix problems.

Why we use it

To run Thru: create your account, sign you in and show your profile.
To show your content to other people on Thru.
To handle bookings and booking messages between you and restaurants or venues.
To send the notifications you've allowed. You can turn them off at any time.
To keep people safe. This includes automated AI checks of posts and messages for harmful content.
To prevent fraud, spam and abuse.
To understand how Thru is used and make it better.

Who we share it with

We only share what's needed, with:

Google Firebase and Google Cloud, who host and store Thru's data in UK and EU data centres.
Anthropic, who provide the automated checks we use to moderate posts and messages.
Restaurants and venues you book with or message, who get only what's needed for the booking (for example your name and booking details).
Authorities, such as the police or a court, if the law requires us to.

We don't sell your personal data.

Your choices and rights

Edit your profile at any time in Edit profile.
Change which notifications you get in Notifications.
Block or report people you don't want to hear from.
Delete your account in the app (Settings > Account > Delete account).
Email hello@getthruapp.com to ask for a copy of your data, or to ask us to correct or delete it.

If you're in Nigeria, the Nigeria Data Protection Act 2023 gives you rights over your personal data, including the right to access it, correct it, have it deleted, object to how it's used and complain to the Nigeria Data Protection Commission. If you're in the UK, you have similar rights under the UK GDPR and can complain to the Information Commissioner's Office (ICO).

How long we keep it

We keep your information while your account is open. When you delete your account, we delete or anonymise your personal data within a reasonable time, unless we need to keep some of it to meet a legal duty, resolve a dispute or deal with a report about safety.

How we keep it safe

Your data is stored with Google Cloud, protected by security rules, and only accessed by people who need it to run Thru. Sensitive details like your email and phone number are kept private and are never shown on your public profile. No system is perfectly secure, so please use a strong password and keep it to yourself.

Children

Thru isn't for children under 13, and we don't knowingly collect data from them. Nightlife content and features are for people aged 18 and over. If you think a child under 13 is using Thru, please email us and we'll remove the account.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top, and if the change is important we'll tell you in the app.

This document will be reviewed by our legal adviser.